When we launched Majestic Care, we aimed to transform the current model of skilled care for our residents and those who work for them. With a commitment to providing warm, caring, positive, and supportive environments, our focus was to raise the experience not only for those who trust us with their health care needs but also for our Care Team members.
We challenged ourselves to not flow with the status quo and solicited feedback from residents and Care Team members. While it wasn’t always easy to hear, these critical conversations enabled us to identify opportunities for us to change our culture.
Continue reading “What Lies Ahead in 2019”