To Our Residents and Family Members: We know some of you may be concerned about the spread of COVID-19 (the new coronavirus) being reported in the media and how it may impact us here at Majestic Care.

The Centers for Disease Control and Prevention (CDC) have recommended a variety of steps that we have implemented to help reduce the potential for the virus to enter our communities.

We understand that connecting with family members is incredibly important and there are a variety of other ways you might consider connecting with them. These may include telephone, email, text or through Skype or Facebook. Our Care Team Members are happy to help facilitate these alternative methods.

Our communities are following the recommendations of the CDC on prevention steps, including following strict hand-washing procedures, and in many circumstances, wearing gowns and gloves when interacting with residents who are sick. We also are staying up-to-date with the CDC recommendations as they are updated. In addition, Majestic Care is in close contact with the local and state health department and are following their guidance.

Majestic Care Defense Program

At Majestic Care, ensuring residents are cared for in a safe and healthy environment is our greatest responsibility. Our team is proud to lead the way by delivering an industry-defining standard of long-term care cleanliness. We follow a scientific approach, using rigorous measures and our industry’s best products, while closely monitoring recommendations from The Centers for Disease Control and Prevention (CDC).  These extensive efforts include:

Weekly COVID-19 Testing: All Care Team Members are tested at a minimum of every week. 

Sign-In Kiosks and Temperature Monitoring: We utilize a digital system to screen guests and Care Team Members for symptoms of acute respiratory illness (e.g., fever, cough, difficulty breathing) before entering a Majestic Care Community. 

Personal Protective Equipment: Care Team Members and residents have access to masks (surgical, N95), gloves, gowns, face shields, and hand sanitizer. Care Team Members are required to wear a mask at all times.

Recycled Air Ionizer: Air Ionizers are installed directly into air ducts, producing positive and negative ions that neutralize harmful pollutants and odors in our buildings.

Shields for Check-in and Nurse Stations: Plexiglass Shields at reception and nurses stations provide a physical barrier to reduce exposure and cross-contamination.

Electrostatic Sprayers: Sprayers provide an uniform and wraparound layer of germ-killing power, providing maximum efficiency disinfecting surfaces. 

Deep-Clean Sanitization: Sanitizing lowers the number of germs on surfaces or objects to a safe level. 

Daily Communications with Families: Our automated system keeps families and loved ones informed on COVID19 cases.

At Majestic Care, ensuring residents are cared for in a safe and healthy environment is our greatest responsibility. Our team is proud to lead the way by delivering an industry-defining standard of long-term care cleanliness. We follow a scientific approach, using rigorous measures and our industry’s best products, while closely monitoring recommendations from The Centers for Disease Control and Prevention (CDC).  Over the coming weeks, we will be highlighting these extensive efforts including:

Weekly COVID-19 Testing: All Care Team Members are tested at a minimum of every week. 

Sign-In Kiosks and Temperature Monitoring: We utilize a digital system to screen guests and Care Team Members for symptoms of acute respiratory illness (e.g., fever, cough, difficulty breathing) before entering a Majestic Care Community. 

Personal Protective Equipment: Care Team Members and residents have access to masks (surgical, N95), gloves, gowns, face shields, and hand sanitizer. Care Team Members are required to wear a mask at all times.

Recycled Air Ionizer: Air Ionizers are installed directly into air ducts, producing positive and negative ions that neutralize harmful pollutants and odors in our buildings. It purifies the air by ____percent. 

Shields for Check-in and Nurse Stations: Plexiglass Shields at reception and nurses stations provide a physical barrier to reduce exposure and cross-contamination.

Electrostatic Sprayers: Sprayers provide an uniform and wraparound layer of germ-killing power, providing maximum efficiency disinfecting surfaces. 

Deep-Clean Sanitization: Sanitizing lowers the number of germs on surfaces or objects to a safe level. 

Daily Communications with Families: Our automated system keeps families and loved ones informed on COVID19 cases.

Thank you Care Team Members for all your hard work!

Going out? Keep these items on hand when in public spaces: a mask, disinfecting wipes, and a hand sanitizer with at least 60% alcohol, if possible.

Learn more about everyday ways to slow the spread of #COVID19: https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/going-out.html

Do you think you may have COVID-19? If you think you’re sick, follow guidance about when to call your doctor:

• Monitor your symptoms
• Call ahead before visiting your doctor
• Avoid close contact with others when you’re out

Most people who get COVID-19 can take care of themselves at home. If you need to see a doctor, take precautions to protect yourself and others around you.

See more: https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html

Everyone reacts differently to stressful situations like COVID-19. You may feel anxiousness, anger, sadness, or overwhelmed. Find ways to reduce your stress to help yourself and the people you care about.

• Learn the common signs of stress.
• Make time to unwind and do activities you enjoy.
• Talk with family and friends by phone, text, or email.

If you or a loved one is feeling overwhelmed, get support 24/7 by calling 1-800-985-5990 or text TalkWithUs to 66746.

Learn more about stress and coping during the COVID-19 outbreak: https://www.cdc.gov/coronavirus/2019-ncov/prepare/managing-stress-anxiety.html

Information provided by the Centers for Disease Control and Prevention

Hand hygiene is an important part of the U.S. response to the international emergence of COVID-19. Practicing hand hygiene, which includes the use of alcohol-based hand rub (ABHR) or handwashing, is a simple yet effective way to prevent the spread of pathogens and infections in healthcare settings. 

Hand Hygiene means cleaning your hands by using either handwashing (washing hands with soap and water), antiseptic hand wash, antiseptic hand rub (i.e. alcohol-based hand sanitizer including foam or gel), or surgical hand antisepsis

Cleaning your hands reduces:

• The spread of potentially deadly germs to patients
• The risk of healthcare provider colonization or infection caused by germs acquired from the patient

Methods for Hand Hygiene: Alcohol-Based Hand Sanitizer vs. Washing with Soap and Water

• Alcohol-based hand sanitizers are the most effective products for reducing the number of germs on the hands of healthcare providers.
• Alcohol-based hand sanitizers are the preferred method for cleaning your hands in most clinical situations.
• Wash your hands with soap and water whenever they are visibly dirty, before eating, and after using the restroom.

Learn more at: https://www.cdc.gov/handhygiene/providers/index.html

Content provided by the Centers for Disease Control.